Shipping Policy

Customs taxes

If Goods are being ordered from outside Hong Kong, import duties and taxes may be incurred once your Goods reach their destination. We are not responsible for such charges and We undertake to make no calculations or estimates in this regard. These charges must be paid by the recipient of the parcel. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and We cannot guarantee that the packaging of your Goods will be free of signs of tampering.

Wrong address

We will not be responsible for wrong shipping address if we do not have the correct information. Any reprocessed order will be charged an additional fee, USD 20.00 with standard shipping or USD 40.00 with express service, in case of incorrect shipping information provided. Those fees will be deducted from the refund if the order is canceled after having being shipped.

Shipping methods

We reserve the right to vary shipping methods to certain destinations should it be considered more appropriate and to alter the shipping method from that stated on your order should we deem it necessary.

Delivery time

The delivery time frames are for reference only. There is no guarantee that the parcel will arrive within the defined time. Transit times can vary based on the shipping location, weather condition, custom inspection...

Delivered Countries

Algeria
Argentina
Australia
Austria
Belarus
Belgium
Bolivia
Brazil
Brunei
Bulgaria
Canada
Chile
China
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Egypt
Finland
France
French Polynesia
Germany
Greece
Guadeloupe
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Japan
Kuwait
Kenya
Lebanon
Luxembourg
Macao
Macedonia
Malaysia
Malta
Martinique
Mexico
Monaco
Morocco
Netherland
New Caledonia
New Zealand
Norway
Peru
Philippines
Poland
Portugal
Qatar
Reunion Island
Romania
Russia
Saudi Arabia
Senegal
Serbia
Seychelles
Singapore
Slovakia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Tunisia
Turkey
Ukraine
United Arab Emirates
United Kingdom
United States
Venezuela
Vietnam